We’re sorry to hear your order wasn’t right this time.
We understand that you may occasionally want to return items that were not suitable and we are happy to help you with an
exchange or refund.
We are happy to offer an exchange or refund on any items returned to us in perfect condition, within 14 days of receipt of
order. All items marked final sale are not eligible for returns or exchange.
Click here to get your return started:
All our returns and exchanges now go through DPD. These are tracked and cost €4.95 (within Ireland only).
If you choose to return your Crib(s)to us via An Post or a company other than DPD, please retain your receipt for proof of
postage.
We will be in touch as soon as we receive your return so please do not worry.
Faulty items may be returned at any time. If your order has a fault please email us at customercare@thecribs.com.
We pride ourselves on excellent customer service and always try our best to make you happy. If you need some help, please
get in touch! You can send us an email at ciara@thecribs.ie. We are always happy to help.
Love and support from the cribs.